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Privacy Policy

 

Last updated: 01.10.2025

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This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website at shonalangridge.yoga (the “Site”).

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

When you use our Site, we may collect the following information:

  • Account information – when you create an account, we collect your name, email address, password, and any details you choose to include in your profile.

  • Booking and purchase information – When you book classes, purchase passes, or buy event tickets, we collect the necessary information to process your order, including your name, billing details, payment information, and transaction history.

  • Newsletter subscription information – when you subscribe to our newsletter, we collect your email address and your consent preferences.

  • Information you provide directly – for example, when you complete a contact form, request a service, or communicate with us.

  • Automatically collected information – including your IP address, browser type, device information, and how you use the Site. This may be collected via cookies and similar technologies.

  • Third-party services – our Site is hosted on WIX.com, which may collect, store, and process data on our behalf. Please refer to Wix’s Privacy Policy for more details.

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2. How We Use Your Information

We use your personal information for purposes including:

  • Creating and managing your user account

  • Processing bookings, purchases, and payments

  • Delivering digital tickets, receipts, and confirmations

  • Sending newsletters and marketing communications (with your consent)

  • Responding to your enquiries and providing customer support

  • Improving our services, website, and user experience

  • Complying with legal and regulatory requirements

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3. Email Marketing and Newsletters

If you subscribe to our newsletter, we will send you updates, offers, and news that may be of interest.

  • You can withdraw your consent at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

  • We use Wix Email Marketing to deliver our newsletters. Your data may therefore be stored outside the UK, subject to adequate safeguards.

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4. Payments and Bookings

We use trusted third-party payment processors, including Stripe and PayPal, to handle online transactions.

  • We do not store your full credit or debit card details.

  • Your payment information is collected and processed directly by the payment provider, in accordance with their own privacy policies:

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5. Cookies

Our Site uses cookies and similar technologies to ensure functionality, improve performance, and analyse visitor usage.
Some cookies are necessary for the site to function, while others (such as analytics or marketing cookies) require your consent.

For more details, please see our Cookie Policy.

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6. Sharing Your Information

We only share your personal information with:

  • Service providers such as WIX, Stripe, PayPal, and newsletter platform, who help us run the Site and provide our services,

  • Authorities or regulators, if required by law or to protect our legal rights.

We will never sell or rent your personal information to third parties.

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7. Data Retention

We keep your personal information only as long as necessary for the purposes described in this policy, or as required by law.

  • Account data is retained while your account remains active.

  • Transaction records may be retained for up to 7 years for tax and accounting purposes.

  • Marketing data will be kept until you unsubscribe or withdraw consent.

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8. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data (“right to be forgotten”)

  • Restrict or object to our processing of your data

  • Withdraw your consent at any time (for example, to marketing emails)

  • Request a copy of your data in a portable format (data portability)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise your rights, please contact us using the details below.

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9. Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure.

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10. International Data Transfers

Some of our service providers (such as Wix, Stripe, and PayPal) may store or process data outside the UK. When this occurs, appropriate safeguards are in place to ensure your information remains protected in line with UK GDPR.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Shona Langridge
Email: shonalangridge@hotmail.com
Address: 46. Cannon Hill Lane, London SW209ES

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